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Common Onboarding Issues and Solutions
Marcela Lobos avatar
Written by Marcela Lobos
Updated over 3 weeks ago

1. Why Can’t I Link My Payment Processor?

📌 Solution: Ensure your payment processor is supported (e.g., Stripe, Square, PayPal). If not, check for manual onboarding options.

2. My Payouts Aren’t Arriving Instantly

📌 Solution: Double-check your linked payout method (card or bank account). Some payments may require additional verification.

3. My Revenue Obligations Aren’t Being Tokenized

📌 Solution: There may be a processing delay or ineligibility issue. Contact Sivo support via Poe for assistance.

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