When you activate a Sivo Debt line, you'll be assigned a Credit Risk Analyst (CRA) from our team who will support you on your capital journey with us.
Your CRA will provide feedback through your CSM (Customer Success Manager) to help you achieve the best usage and leverage schedule to support your business goals and growth.
In addition, your line will be monitored by our Underwriting AI team that will provide timely assessment of any KPI or account issues that need to be addressed.
Your Sivo team — your CSM, CRA, and Support AI — will:
Provide timely feedback on your data and performance
Meet with you if necessary to review your portfolio’s performance
Listen to concerns you have
Share relevant best practises based on their experience
Our Sivo team has a wealth of experience working with originators around the world and will put that experience to work for you.
However, they cannot advise you on your business aside from sharing industry best practices.
For your Debt line to remain compliant, you may be required to meet with your CRA at their requested frequency. When approached for account reviews, please take these with the highest importance and priority in order to avoid interruptions in your access or leverage schedule.